Logging In

Accessing the Admin Panel

To manage your municipal website, you’ll need to log in to the admin panel.

How to Log In

1. Open your browser and navigate to your website’s admin URL:

   https://www.yourcity.gov/admin

2. You’ll be redirected to the login page
3. Enter your email address and password
4. Click Log In

First-Time Login

If you’ve been given access by your site administrator:

1. You should have received an email invitation with login instructions
2. Follow the link in the email to set your password
3. After setting your password, you can log in using the steps above

Forgot Your Password?

1. On the login page, click Forgot Password
2. Enter the email address associated with your account
3. Check your email for a password reset link
4. Follow the link to create a new password

Authentication

The platform uses Auth0 for secure authentication. This means:

• Your credentials are stored securely and encrypted
• Multi-factor authentication (MFA) may be enabled by your administrator
• Sessions expire after a period of inactivity for security

Logging Out

To log out:

1. Click on your profile or user menu in the admin sidebar
2. Select Log Out
3. You’ll be redirected to a confirmation page

You can also navigate directly to:

https://www.yourcity.gov/admin/logged-out

Troubleshooting